Jade has been recognised in the Frontline Leaders Award category for the South East region, which celebrates outstanding supervisors, team leaders and first-time managers who demonstrate exceptional leadership and dedication to improving care delivery.
Outwood provides residential support for adults with learning disabilities, where Jade has built a reputation as a compassionate and inspiring leader. Since joining in 2017 as a Support Worker, she has progressed through the roles of Acting Team Leader and Team Leader before becoming Deputy Manager.
In her current role, Jade is known for mentoring colleagues to achieve their potential, planning memorable holidays and experiences for residents, and creating a fun, engaging and supportive environment for both staff and the people they support.
Speaking about her shortlisting, Jade said: “Receiving the email to say I’ve been shortlisted as a finalist was completely unexpected, but truly appreciated. I genuinely love my role, and the individuals we support make it even more rewarding.
I feel incredibly fortunate to be in a position where I can have a positive impact on someone’s life. Sometimes it’s as simple as having a meaningful conversation to understand what they want to do; other times, it’s booking a holiday packed with activities they’ll enjoy. That alone is more than enough of a reward for me.
I am surrounded by a supportive team who I hope see my desire to improve the service for the people we support, as well as for the team. To be nominated for an award like this is something else entirely and I’m deeply honoured.”
Jade was nominated by her manager, Alice Fincham-Dukes, who praised her commitment and leadership: “Jade has made an outstanding impact in her role as Deputy Manager at Outwood. As a first-time manager, she has shown not only confidence and capability but an unwavering commitment to raising standards of care and inspiring her team to grow with her.
She goes above and beyond consistently, always puts the people we support at the forefront and encourages the staff to develop and grow. She is a genuinely kind and caring person who puts her all into, not just the people we support, but the staff too.”
The Great British Care Awards are a series of regional events that celebrate excellence across the care sector, recognising individuals who inspire their teams, implement positive change and lead by example.
Winners will be announced at the regional finals later this year.